Maintenance Information

Our English online banking is available
24 hours a day, 365 days a year.

From 12:00 AM JST to 5:00 AM JST on the second Monday of every month, Sony Bank conducts system maintenance.

Nonscheduled maintenance notice

Scheduled maintenance

Service name	Maintenance hours (JST)
Sony Bank WALLET Domestic shopping Overseas shopping Overseas ATM usage	Every Wednesday from 3:00 AM to 7:00 AM. Maintenance will occur for a few minutes during maintenance hours.
Sony Bank WALLET Visa Debit Transaction History Inquiry Visa Debit Usage Limit Settings Visa Debit Personal Authentication Settings	From 1:00 AM to 5:00 AM on the Sunday following the third Saturday of every month. Due to this system maintenance, some online shopping transactions may not be available approximately from 3:00 PM on the third Saturday of every month to 10:00 AM on the following Sunday.

Service name

Maintenance hours (JST)

Sony Bank WALLET

Domestic shopping
Overseas shopping
Overseas ATM usage

Every Wednesday from 3:00 AM to 7:00 AM.
Maintenance will occur for a few minutes during maintenance hours.

Sony Bank WALLET

Visa Debit Transaction History Inquiry
Visa Debit Usage Limit Settings
Visa Debit Personal Authentication Settings

From 1:00 AM to 5:00 AM on the Sunday following the third Saturday of every month.
Due to this system maintenance, some online shopping transactions may not be available approximately from 3:00 PM on the third Saturday of every month to 10:00 AM on the following Sunday.