Notes on registering your email address
Sony Bank sends transaction related emails as well as other promotional emails concerning new products, seminars, campaigns and more to registered email address. Please note the following points to register your email address.
- You may only use single-byte alphanumeric characters. Registration may fail in the following cases.
- Case 1 When the following symbols are included.
( ) < > [ ] : ; \ , $ & ^ ` | ’ ” ! - Case 2 When a period directly precedes @.
- Case 3 When more than one period appears in succession before @.
- Case 1 When the following symbols are included.
-
Email addresses with a cell phone service provider's domain name may not accept all messages we sent. You may have to adjust receiving character length. Also, if you have set up a spam filter, etc. please allow the reception of emails from the following domains.
Domain name: @sonybank.jp or @dc.sonybank.jp or @ma.sonybank.jpAlso, URL links do not work with email addresses that contain a cell phone service provider's domain name.
If you have forgotten your password, please understand that it may take some time as you have to go through different procedures.