English online banking Guide
Once you receive your Sony Bank WALLET (a cash card with Visa debit functionality) and the One-time password token (one-time password generator) by mail, you can start using our English online banking after your initial sign-in.
Operating Environment
Before using our English online banking, please confirm that the device / operating system (OS) / browser you are using is supported by Sony Bank. Please check for a list of the confirmed operating environments that are compatible with our English online banking.
Enable JavaScript in your Browser
Our English online banking may use JavaScript to display screens or other information. In some cases, the screen itself may not be displayed or other problems may occur if JavaScript is disabled.
Initial Sign-in
Select "Sign in" on the upper right corner of the screen. You will be redirected to our English online banking, where you will be asked to enter the "Branch number", "Account number" and "Sign-in password."
- Branch number
- The branch number is the three-digit number "001".
- Account number
- The account number is a 7-digit number that follows the branch number (001) on the front or back of your cash card.
- Sign-in password
- Your sign-in password is a combination of 8-32 alphanumeric characters. Please enter the sign-in password you established when opening an account.
If the sign-in button turns into an icon, you are successfully signed in.
After signing in for the first time, please proceed with the following steps:
- Resister your One-time password
- Register your Financial Profile
- Register your One-time password token
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After signing in for the first time, the screen will be shown and you will be asked to input your verification number. Then you will need to register a One-time password token (one-time password generator).
- Input verification number - this is to confirm your identification
- Confirm the 10-digit serial number on the back of your card. You will be asked to enter two specific numbers out of the serial number from a designated area.
- Register your One-time password token
- Please register your One-time password token by entering the 10-digit serial number on the back of the token. After entering the serial number, press the red button on the token to generate a one-time password (a 6-digit number).
You will be required to enter the one-time password when completing important procedures.
Please enter the one-time password displayed on the token and select "Register."
- Register your Financial Profile
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Sony Bank asks you to fill in your Financial Profile to make sure that the products you choose suit you based on your knowledge, investment experience, financial status and purpose of transactions.
The information on your Financial Profile states your stance on investment and investment experience, etc. You can change your Financial Profile at any time from "Review Financial Profile" page after signing in to our English online banking.Please note that registering your Financial Profile is optional. However, if you have a financial product with a risk of loss of principal, etc. and your Financial Profile is not yet registered, the registration screen will be displayed again the next time you sign-in.
Please note that the registration screen will only displayed to customers at the age of 18 or older.