Notification
[Important Notice] Be Cautious of Internet Banking Technical Support Scams
April 10, 2023
Sony Bank Inc.
A new Internet banking scam, known as a "technical support scam," has been confirmed. In this scam, a "virus detected" warning appears on the screen of your device while you are using the Internet, urging you to call a fake technical support desk and transfer the cost of virus removal or so forth via Internet banking.
- Important points to note:
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- Do not follow the instructions on the screen, even if a warning such as "Virus Detected" appears.
- Even if the warning looks legitimate, do not call the phone number listed, download or install any software at the scammer's request, or let the scammer take control of your device remotely.
- If the fake warning does not disappear, force close your browser or restart your device.
If you have fallen victim to a financial crime, please contact our English help desk and your local police station, etc.
If you have been the target of a fund transfer scam, please also contact the beneficiary bank.